What is the main goal of performing a postmortem after an incident?

The main goal of performing a postmortem after an incident is to improve future responses. This process involves analyzing what happened during the incident, understanding the factors that contributed to it, and identifying what worked well and what did not. The insights gained from this review inform the development of enhanced procedures, strategies, and training that help prevent similar incidents in the future.

By focusing on continuous improvement rather than placing blame, the organization cultivates an environment of learning and accountability. This proactive approach allows teams to refine their incident management processes, ultimately leading to more effective responses in future situations. Through a thorough examination of past incidents, organizations can build resilience and effectively mitigate risks, ensuring better preparedness for potential future challenges.