What role does monitoring play in incident management?

Monitoring plays a crucial role in incident management by enabling organizations to identify issues early. This proactive identification is vital because it allows for a swift response and resolution, minimizing the impact of incidents on operations and services. Early detection through monitoring helps in recognizing patterns or anomalies that could indicate a potential problem, enabling teams to address them before they escalate into more significant incidents. This capability not only aids in maintaining service continuity but also enhances overall incident management effectiveness by ensuring that resources can be allocated efficiently to address emerging issues.

The other options do have relevant aspects related to incident management but do not capture the primary role of monitoring as effectively as the identified answer. Documentation is important, but it is more about record-keeping of past incidents rather than the proactive identification of issues. Setting the agenda for team meetings does not directly relate to the function of monitoring in incident management. User training and awareness are critical for overall security posture, but they do not directly relate to the role of monitoring in identifying and resolving incidents.