Which phase of incident management involves evaluating response effectiveness?

The phase of incident management that involves evaluating response effectiveness is the Review phase. This phase is crucial for assessing how well the incident was handled and what lessons can be learned from the experience. During the Review phase, teams analyze the response to the incident, considering factors such as timeliness, the appropriateness of the actions taken, and the overall impact of the response.

By conducting a thorough analysis, organizations can identify areas for improvement and strengths in their incident management process. This reflective practice helps in refining strategies, training, and resource allocation for future incidents, ultimately leading to a more resilient and effective incident management framework. This phase is essential for continuous improvement, ensuring that organizations can enhance their preparedness and response capabilities over time.