Which technique helps clarify responsibilities during incident management?

The technique that helps clarify responsibilities during incident management is the use of swimlanes. Swimlane diagrams are visual tools that delineate different phases of a process and assign specific roles or responsibilities to various participants involved in incident management. Each "lane" represents a different actor or team, making it easier to identify who is accountable for particular tasks at various stages of the incident response. This clarity helps prevent overlapping responsibilities and ensures that all tasks are addressed efficiently and effectively.

By visually organizing the flow of responsibilities, swimlanes enhance communication among team members during an incident and serve as a useful reference to ensure that everyone understands their duties, which is crucial for successfully managing an incident. This visual representation fosters collaboration and coordination, leading to more efficient incident handling.